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Is there a patient pick-up and drop-off area at the Glen site?
August 5th, 2014 Each of the public entrances at the Glen site has a pick-up and drop-off zone, accessible via the main entrance on Decarie Boulevard. All drop-off zones are wheelchair …
Will Vendôme metro station have a second pedestrian access to the Glen?
June 12th, 2014 Yes, a second universally-accessible entrance will be opening its doors by winter 2020. Entirely funded by the Government of Québec, the project as a whole consists in adding a new, accessible entrance building Vendôme métro station and …
What type of patient rooms are at the Glen site?
June 12th, 2014 The new hospital has 500 large single-patient rooms with a private en-suite shower and toilet. Single rooms allow patients to talk to their doctor and nurses in private and they also help to minimise the risk of hospital acquired …
I have a complaint about my experience at the hospital – who can I talk to?
June 12th, 2014 Each site of the MUHC has an ombudsman to assist patients and their families by investigating and helping to resolve complaints or areas of dissatisfaction. Patients and families should first discuss their concerns with members of their …
Why was a market research firm calling me at home asking me about the MUHC?
June 12th, 2014 Every year the MUHC asks an independent market research firm to include questions about the MUHC in an omnibus survey. The goal is to improve our understanding of the public's opinions, perceptions and experiences with our establishment. …
Does the arrival of this new hospital bring about risk of further gentrification in the area?
June 12th, 2014 There is no doubt that the arrival of the MUHC will revitalize the surrounding neighbourhoods. The MUHC has been working in partnership with the Concertation inter-quartier (CIQ) and local stakeholders to ensure that any changes are …
Is the Glen eco-friendly?
June 12th, 2014 Yes. Sustainable development was often taken into consideration during the design of the Glen site. In fact, the Glen site is the first hospital in Quebec to receive LEED Gold certification for its efforts in environmentalism. Find out …
Public Art at the Glen
Public Art at the Glen Recognizing and celebrating our medical, scientific and artistic legacy now and for the future The Glen site is home to one of the largest public art collections in the history of the province. This has been made possible thanks to …
What happened to all the special rooms or murals or services that have been donated by families in honor of a loved one?
June 20th, 2014 Our generous donors are given recognition by having their name associated with rooms, departments, services and other opportunities in accordance with a policy put in place by the MUHC Board of Directors. The many donor recognitions that …
Moving towards #MUHC2015
June 25th, 2014 To help us build excitement and awareness for our upcoming move, the Public Affairs and Strategic Planning Department invited MUHC employees, volunteers and physicians to take part in a countdown photo session. Twenty-nine bright and …