Test centres

IMPORTANT MESSAGE

Appointments are now MANDATORY.

Please use the online appointment system – CLIC SANTÉ – to book your next appointment at an MUHC test centre. Use the links below to reserve a time that is convenient for you and reduce the amount of time you spend in the waiting room. We thank you in advance for your cooperation.

Please arrive ten minutes before your test centre appointment and take a number. Your number will be called and you will be registered at the desk prior to your test. You will be seen more quickly because a timeslot has been reserved for you.

You can also visit the CLICSANTE website to make your appointment at a test centre near you.

Need help booking your appointment online? 

A reservation agent will be happy to assist you at 514 934-8228
Monday-Friday from 8 am – 4 pm (except statutory holidays)

Glen Site

Glen Site - Royal Victoria Hospital

Book appointment online*: clicsante.ca/cusm/glen
Open
: Monday-Friday 7 a.m. to 3 p.m.
Closed for statutory Holidays and weekends.

Phone: 514 934-1934
Room: D 02.2307

Directions from main entrance: Take first set of elevators in Block D to Level 2 and continue past Medical Clinics.

Montreal Children's hospital

Glen site - Montreal Children's Hospital

Book appointment online*: clicsante.ca/cusm/children
Open
: Monday- Friday 7 a.m. to 3 p.m.
Closed for statutory Holidays and weekends.

Phone: 514 934-1934
Room: B 02.5118
Directions from main entrance: Take first set of elevators in Block B to Level 2 – the centre is on the left-hand side.

Lachine Hospital

Lachine Hospital

Book appointment online*: clicsante.ca/cusm/lachine
Open
: Monday-Friday  6:30 a.m. to 11 a.m.
Closed for statutory Holidays and weekends.

Phone: 514 934-1934
Room: 2-C4
Directions : Take the hallway to the left of the main entrance.

Montreal General Hospital

Montreal General Hospital

Book appointment online*: clicsante.ca/cusm/hgm
Open
: Monday-Friday  7 a.m. to 3 p.m.
Closed for statutory Holidays and weekends.

Phone: 514 934-1934
Room: C6 157
Directions from main entrance on Cedar Ave: Go straight in Block D towards Block C – the centre is on the right-hand side

 

* Patients who are less familiar with the web can call 514 934-8228 from 8:00 a.m. to 4:00 p.m. on weekdays, and an agent will book their appointment for them.

map

Choosing a Test Centre near you

Test Centres are also available at many CLSC’s around the province. Click here to see the Test Centres near you.

Before visiting one of our test centres

  1. Book your test centre appointment online via CLIC SANTÉ
  2. Ensure you have:
  • A valid MUHC hospital card (If need be, visit the Admitting Office prior to your visit to obtain a card or update an expired card.)
  • Your government-issued health card; A valid laboratory test requisition, given to you by a healthcare professional with the following mandatory information;
    • Patient’s full name or stamped hospital card/Medicare card
    • Physician’s full name and license
    • Requested tests, clearly written and/or checked off

Please arrive ten minutes before your test centre appointment. You still need to take a number when you arrive.  Your number will be called and you will be registered at the desk prior to being seen for your test. 

Test requirements

  1. Fasting can be requested for specific blood tests. Please ask your physician if you need to be fasting (8-12hrs) prior. You must come fasting for the following specific tests:
  • Fasting Glucose (AC)
  • Oral Glucose Tolerance Test (OGTT 75g)
  • Glucose 2hr PC
  1. Urine/stool specimen collections and drop-offs only (no blood tests needed):
  • Please take a number (bottom button)
  • Note: you do no wait in the same queue as the patients with blood tests
  • A properly filled out doctor’s requisition is needed with each sample collection as well as the patient’s hospital card
  • Please refer to the provided specimen collection procedure for further instructions on how to collect a specific sample

Notes for the clientele:

  • All centres are closed for statutory holidays and weekends.
  • The laboratories cannot give laboratory results to patients.
    You can access your health information via:

The Online “Québec Health Booklet” site, after registration. The results will be available on this site after 30 days.

results

Results

Getting the results

Test results are sent to your healthcare team as soon as they are processed. Results of urgent tests may be ready within an hour of collection. Results of routine tests are usually ready within a day. Specialized tests may take longer to process. The results are then sent to your doctor by fax or mail.

The laboratories cannot give laboratory results to patients. Test center does not have access to patient results.

Results can only be sent to the prescribing physician on the requisition. Other healthcare professionals requesting a copy can contact the prescribing physician or can contact the laboratory themselves through Client Services at 514 934-1934 ext. 35687 (option 4) or by email at [email protected]. This email and phone number is reserved for healthcare professionals only.

You can access your health information via:

  • The physician or prescriber who ordered the tests.
  • The MUHC Medical Records Department.
  • The On-line “Québec Health Booklet” site, after registration. The results will be available on this site after 30 days.