If you are scheduled to come to the hospital for an appointment, a test or a treatment, you will be called 2 to 5 days in advance to your appointment time.
- During the call, you will be informed if your appointment is postponed or maintained. You will be also be informed if your appointment will be in person, or over the phone.
- If your appointment is by phone, your doctor will call you on the day of your appointment, unless otherwise specified.
On the day of the appointment (if in person):
- You must call back the clinic if you have one or more of the COVID symptoms: fever, cough, sore throat, diarrhea, difficulty breathing, shortness of breath, nasal congestion and runny nose.
- When you arrive at the hospital entrance, you will be asked again about COVID symptoms, and once again at the clinic.
- If you answer yes to any of the questions, your physicians or health care professional will be consulted to establish:
- If your appointment is maintained or should be postponed
- If you should be tested for COVID
For your safety and the safety of our patients and staff, we count on your honesty when responding to our screening questions. This allows our staff to make the necessary arrangements to ensure everyone’s safety.
If you have not been called or have concerns about your coming appointment, please call the “Centrale des rendez-vous” at (514) 637-7789.
Please note that calls may appear as “Non-ID” or ‘Private Caller’. It is important that your phone is programmed to receive such calls in order to receive a call from the hospital.
What to expect when coming to the MUHC
As the novel coronavirus (COVID-19) situation continues to evolve, the McGill University Health Centre is taking additional precautions to prevent transmission of the virus in its facilities by temporarily suspending all visits to patients in hospitals and Camille-Lefebvre Pavilion (CHSLD). Some exceptions apply.
- No visitors will be permitted.
- Patients coming for a visit to a clinic, a test or a treatment, and pregnant women:
- One (1) caregiver can accompany a patient
Lachine Hospital and Camille-Lefebvre Pavilion
- No visitors will be permitted
- Patients coming for a visit to a clinic, a test or a treatment:
- One (1) caregiver can accompany a patient
Montreal Children's Hospital:
- Two parents or one caregiver will be permitted to visit a child.
- Children coming for a visit to a clinic, a test or a treatment
- Two (2) parents or one (1) caregiver can accompany a child
In order to provide a safe environment for patients and staff we are restricting access to the hospital. Patients should arrive early to avoid being delayed by the triage process at the entrance and use the doors listed below:
- Adult (Bloc C/Bloc D): S1 and RC (ground floor) entrances
- Montreal Children’s Hospital (Bloc A/Bloc B): S1 and RC (ground floor) entrances
- Cedars Cancer Centre entrance
- Adult and Pediatric Emergency Department entrances on S1 level (for emergencies only)
Montreal General Hospital
- Cedar Avenue entrance
- Parking entrance
- Livingston entrance on Cedar Avenue (L6) is reserved for dialysis patients only
- Emergency Department entrance (for emergencies only)
- Emergency entrance
- Main entrance 3801 University
- Reduced mobility entrance beside the main entrance
Patients coming to the hospital for an appointment, a test or a treatment will be greeted at the door by a triage team. The following questions will be asked:
- In the last 7 days, have you had a new onset of one or more of the following symptoms: fever, cough, sore throat, diarrhea, difficulty breathing or shortness of breath, nasal congestion + runny nose, vomiting (children)?
- In the last 14 days, did you have contact with someone who tested positive for COVID-19?
If you answer yes to one of the two questions you will be given a mask and can proceed to your appointment.
Since its founding in 1913, Lachine Hospital has had a rich history of providing excellent healthcare services to the community.
As part of the McGill University Health Centre (MUHC) since 2008, Lachine Hospital patients experience the comfort of a community-based hospital environment, while benefiting from the resources of one of the world’s foremost academic health centres.
With specialty mandates in geriatric medicine, bariatric, and ophthalmology, Lachine is also connected to the Camille Lefebvre long-term-care pavilion, which offers 134 single-patient rooms including 20 long-term-respiratory patient beds.
The Lachine Hospital is currently involved in a major modernization project. Dubbed HOP Lachine! – A hospital oriented towards patients, this project, which is being developed in partnership with the Ministry of Health and Social Services (MHSS) and the Société québécoise des infrastructures (SQI), aims to expand our community hospital and upgrade some units the historic building. Once completed, it will allow the hospital to maintain its high quality of care with modern facilities and individual rooms.
Open: 24 hours a day, 7 days a week
Entrance: Rue St-Antoine, ground floor
If unsure what to do,
call Info-Santé at 8-1-1
Is your life or the life of someone you know in danger? Go to the nearest emergency department or call 911.
|Critical Care||Infectious Diseases||Pneumatology|
|Emergency Medicine||Internal Medicine||Rheumatology|
|Bariatric Surgery||Foot and Ankle Surgery||Otolaryngology Surgery|
|Cataract Surgery||General Surgery||Urology Surgery|
|Critical Care||Plastic Surgery|
|Audiology||Geriatric Day Hospital (until summer 2015)||Physiotherapy|
|Endoscopy||Hemodialysis||Pulmonary Function Tests (Inhalation Therapy)|
|Day Medicine||Medical Imaging|
Camille Lefebvre Pavilion
|Long-term Care||Long-term Respiratory Patient Program|