What to expect when coming to the MUHC
Considering the new public health recommendations, wearing a mask is now mandatory inside our hospitals, long-term care facility and administrative buildings.
Please also apply hand hygiene and safe distancing measures.
Infection prevention and control is everyone's business!
It will take up to 4 days before someone calls you to give you your test results. If you have no symptoms and have not had direct contact with anyone who has COVID-19, you do not need to self-isolate while waiting for your results.
You should continue to protect yourself and others:
- Respect physical distancing (stay at least 2 metres away from others).
- Wear a mask when you cannot keep 2 metres distance as well as in all indoor public spaces (see mask tips on next page).
- Wash your hands often with soap and water or with an alcohol-based hand sanitizer.
Your Test Results
Once we receive your test results, the hospital will contact you.
Please click here for more details
In order to provide a safe environment for patients and staff we are restricting access to the hospital. Patients should arrive early to avoid being delayed by the triage process at the entrance and use the doors listed below:
- Adult (Bloc C/Bloc D): S1 and RC (ground floor) entrances
- Montreal Children’s Hospital (Bloc A/Bloc B): S1 and RC (ground floor) entrances
- Cedars Cancer Centre entrance
- Adult and Pediatric Emergency Department entrances on S1 level (for emergencies only)
Montreal General Hospital
- Cedar Avenue entrance
- Parking entrance
- Livingston entrance on Cedar Avenue (L6) is reserved for dialysis patients only
- Emergency Department entrance (for emergencies only)
- Emergency entrance
- Main entrance 3801 University
- Reduced mobility entrance beside the main entrance
Patients coming to the hospital for an appointment, a test or a treatment will be greeted at the door by a triage team. The following questions will be asked:
- In the last 7 days, have you had a new onset of one or more of the following symptoms: fever, cough, sore throat, diarrhea, difficulty breathing or shortness of breath, nasal congestion + runny nose, vomiting (children)?
- In the last 14 days, did you have contact with someone who tested positive for COVID-19?
If you answer yes to one of the two questions you will be given a mask and can proceed to your appointment.
If you are scheduled to come to the hospital for an appointment, a test or a treatment, you will be called up to 24h prior to your appointment time.
- During the call, you will be informed if your appointment is postponed or maintained. You will be also be informed if your appointment will be in person, or over the phone.
- If you will be coming in person to the hospital for your appointment, you will be screened during the call for COVID symptoms: fever, cough, sore throat, diarrhea, difficulty breathing, shortness of breath, nasal congestion and runny nose.
- If your appointment is by phone, your doctor will call you on the day of your appointment, unless otherwise specified.
On the day of the appointment (if in person) :
- You must call back the clinic if you have one or more of the COVID symptoms.
- When you arrive at the hospital entrance, you will be asked again about COVID symptoms.
- If you answer yes to any of the questions, your physicians or health care professional will be consulted to establish:
- If your appointment is maintained or should be postponed
- If you should be tested for COVID
For your safety and the safety of our patients and staff, we count on your honesty when responding to our screening questions. This allows our staff to make the necessary arrangements to ensure everyone’s safety.
If you have not been called or have concerns about your coming appointment, please call the clinic directly.
Please note that calls may appear as “Non-ID” or ‘Private Caller’. It is important that your phone is programmed to receive such calls in order to receive a call from the hospital.
If you were given your medical imaging appointment before March 12 (when the coronavirus crisis was declared), you will be called to confirm your appointment.
Appointments are given on a priority basis. If you were given an appointment after March 12, this means that your appointment has been prioritized, and confirmation is not required.
Since its founding in 1913, Lachine Hospital has had a rich history of providing excellent healthcare services to the community.
As part of the McGill University Health Centre (MUHC) since 2008, Lachine Hospital patients experience the comfort of a community-based hospital environment, while benefiting from the resources of one of the world’s foremost academic health centres.
With specialty mandates in geriatric medicine, bariatric, and ophthalmology, Lachine is also connected to the Camille Lefebvre long-term-care pavilion, which offers 134 single-patient rooms including 20 long-term-respiratory patient beds.
The Lachine Hospital is currently involved in a major modernization project. Dubbed HOP Lachine! – A hospital oriented towards patients, this project, which is being developed in partnership with the Ministry of Health and Social Services (MHSS) and the Société québécoise des infrastructures (SQI), aims to expand our community hospital and upgrade some units the historic building. Once completed, it will allow the hospital to maintain its high quality of care with modern facilities and individual rooms.
Open: 24 hours a day, 7 days a week
Entrance: Rue St-Antoine, ground floor
If unsure what to do,
call Info-Santé at 8-1-1
Is your life or the life of someone you know in danger? Go to the nearest emergency department or call 911.
|Critical Care||Infectious Diseases||Pneumatology|
|Emergency Medicine||Internal Medicine||Rheumatology|
|Bariatric Surgery||Foot and Ankle Surgery||Otolaryngology Surgery|
|Cataract Surgery||General Surgery||Urology Surgery|
|Critical Care||Plastic Surgery|
|Audiology||Geriatric Day Hospital (until summer 2015)||Physiotherapy|
|Endoscopy||Hemodialysis||Pulmonary Function Tests (Inhalation Therapy)|
|Day Medicine||Medical Imaging|
Camille Lefebvre Pavilion
|Long-term Care||Long-term Respiratory Patient Program|