Protecting our patients

Our patients are our raison d’être and the respect and recognition of their rights and freedoms shall guide our services to them. 

Read our Patient Code of Ethics

Read our policy - mistreatment

Ombudsman

Patients and families should first discuss their concerns with members of their healthcare team, but if the issue cannot be resolved, they are invited to contact the office of the ombudsman.

See the Ombudsman section

The Patients' Committee

This is a dedicated group of elected patient representatives helping those who use the MUHC hospitals, clinics and services. 

See the Patient's Committee section