Medical records - Access to Information Office

A patient’s medical file is a confidential document kept in the Medical Records Department. Medical Archivists ensure the disclosure of health information in accordance with the current laws and regulations in Québec.

Our page is currently being revised due to the change on July 1, 2024 of the Act respecting health information and social services.

For further information, please contact our Access to Information offices. We thank you for your understanding during this transition period.

Monday to Friday: 8:30 am to 3:30 pm
Monday to Friday: 8 am to 3:30 pm (Lachine Hospital)

Please note that the MUHC Access to Health Information Offices are closed on:

• Statutory holidays (Official Canadian observant days) and, exceptionally below:
• 2nd Monday each February
• 1st Monday each August

In accordance with the regulation respecting fees for the transcription, reproduction and transmission of documents and personal information, fees may be charged depending on the type of application and the number of documents desired by the patient/legal guardian/mandatary. This fee will be made clear upon request from the Medical Records Service.

For more information, please contact the Medical Records Department.