Montreal Neurological Hospital

If you are scheduled to come to the hospital for an appointment, a test or a treatment, you will be called up to 24h prior to your appointment time.

• During the call, you will be informed if your appointment is postponed or maintained. You will be also be informed if your appointment will be in person, or over the phone.
• If you will be coming in person to the hospital for your appointment, you will be screened during the call for COVID-19 symptoms: fever, cough, sore throat, diarrhea, difficulty breathing, shortness of breath, nasal congestion and runny nose.
• If your appointment is by phone, your doctor will call you on the day of your appointment, unless otherwise specified.

On the day of the appointment (if in person) :

• You must call back the clinic if you have one or more of the COVID-19 symptoms.
• When you arrive at the hospital entrance, you will be asked again about COVID-19 symptoms.
• If you answer yes to any of the questions, your physicians or health care professional will be consulted to establish:
• If your appointment is maintained or should be postponed
• If you should be tested for COVID-19

For your safety and the safety of our patients and staff, we count on your honesty when responding to our screening questions. This allows our staff to make the necessary arrangements to ensure everyone’s safety.

If you have not been called or have concerns about your coming appointment, please call the clinic directly.

Please note that calls may appear as “Non-ID” or ‘Private Caller’. It is important that your phone is programmed to receive such calls in order to receive a call from the hospital.