Accessibility for patients with reduced mobility

The MUHC is committed to making our hospitals as accessible as possible for persons of limited mobility. Please contact your health care team prior to your appointment to advise them of any accessibility assistance needed during your visit.

Getting to the MUHC via Paratransit

The STM’s paratransit program offers door-to-door public transit service for eligible persons on a reservation basis. Find out more about the paratransit program by visiting the STM website.

 

 Designated locations for ADAPTED TRANSPORT boarding and disembarking at our hospitals.

  • Glen site 
    • Montreal Children’s Hospital main entrance 
      Royal Victoria Hospital main entrance 
      Cedars Cancer Centre main entrance
  • Montreal General Hospital
    • Main entrance (1650 Cedar Ave.)
      Emergency Department (Pine Ave.)
  • Montreal Neurological Hospital
    • Main entrance (3801 University Ave)  
  • Allan Memorial Institute
    • Main entrance (1025 Pine Ave)
  • Place Vendôme (Adult Ophthalmology)
    • Main entrance (5252 de Maisonneuve Blvd)
 
  • Parking
    Wheelchair-accessible parking is available at the entrance of all MUHC parking lots with clearly identified signage.
     
  • Transportation inside our hospitals
    Volunteers are available to escort you during your visit to the hospital. You can ask for an escort during business hours at any of our main hospital entrances. Please note, our volunteers are not allowed to lift or transfer patients but will be pleased to contact transportation to arrange a transport staff for you.
     
  • Transport Staff
    Our team of dedicated support staff works with the health care team to lift and transport patients in a safe, respectful, warm and professional manner. Please ask a volunteer or someone at the information desk to locate a member of our transport staff if required.
     
  • Wheelchairs
    Wheelchairs are available at all of our main hospital entrances. If no wheelchairs are available, please ask the information desk or a volunteer to phone the transport department and order a wheelchair to be brought to you.
     
  • Access for people with disabilities
    The MUHC continues to work on improving access to information and to services for people with disabilities. This document covers our current action plan.