When you arrive, a triage nurse will ask you questions about your health and health concern and assign a priority according to the Canadian Triage and Acuity Scale (CTAS), which ensures that the sickest people are always seen first. As a result, you may have to wait – even several hours – to see a doctor. We understand that can be difficult, but please be patient. We are working as a team to see every patient as quickly as possible.
Depending on your situation, you may be redirected to other health centres for services. For example, the MUHC’s orthopedic department is based at the Montreal General Hospital (MGH). So if you present at the Glen Site Emergency Department with a fracture, you could be transferred to the MGH or another institution within the healthcare network.