Your information follows you throughout your care journey


Everywhere in Québec, health and social services professionals can access personal information necessary to provide care and services. This access enables better care for users and ensures continuous, high-quality services tailored to each user’s individual needs.

The information serves primarily to identify the user, provide them with appropriate care, ensure follow-up, and improve the services offered by the network.

The information is protected and it is treated as confidential. It is used in accordance with the law.

Users have rights regarding their personal information: they may access or correct it, restrict access to it, refuse that it be used in certain situations, and limit access to it after their death.

For more information, visit the Santé Québec website: Protection of Personal Information | Santé Québec