Patient rights and responsibilities

Patient rights and responsibilities

Your rights and responsibilities

As a patient, you have the right to: 

  • take part in any decision that affects your health or welfare 
  • be helped, accompanied or represented by the person of your choice 
  • receive care in a welcoming and safe environment 
  • be treated politely and with respect 
  • receive appropriate, ongoing, and personalized services 
  • be told about the risks and consequences of your treatment options 
  • accept or refuse medical treatment      
  • access your medical file 
  • have your personal health information kept confidential 
  • choose a healthcare professional and institution 
  • receive services in English or French 
  • obtain end of life care and Medical Assistance in Dying (MAID) 
  • file a complaint 

As a patient, you play an important role in your healthcare. You are responsible for: 

  • getting to your appointment on time 
  • having your questions ready for your doctor 
  • providing information about your medical condition (for example: allergies, medications, state of health, recent changes, etc.) 
  • playing an active role in your care and treatment 
  • being polite and respectful with staff  
  • following hospital rules (for example: handwashing, safety measures, etc.) 
  • canceling appointments as soon as possible if for some reason you can’t be there 
  • knowing the risks of leaving the hospital before you are discharged by your care team 

Patient rights pamphlets

If you would like copies of the pamphlets, please contact us.

In English and French

 

 

In three Indigenous languages