Division of Endocrinology and Metabolism

Special Message to our Patients

Due to the COVID-19 pandemic, as per government regulations, we are reducing the amount of in-person visits to the hospital clinics.  As a result, we are asking most patients not to come to the hospital, but to be available at their phone for a telephone "visit".

We will call you to advise you if you are among the few that SHOULD come for the appointment

How to prepare for a telephone consult:

• Look at your hospital card. If the phone number on it is not up to date, call us with the best number to reach you at
• Do not cancel your appointment, just, do not come to the hospital
• Please expect the Doctor's call on or near your appointment date 
• Keep at hand a list up to date of your medications
• Prepare list of questions for the doctor beforehand
• For diabetes patients, please provide the glucose readings (email them to your doctor if you have been asked to)
• If you are on an insulin pump or using continuous glucose monitoring, upload your results to the appropriate service (diasend, clarity, libre, etc)
• Please provide the pharmacy telephone and fax numbers
• The doctor's call will come from a confidential number or private caller- the call may not be exactly at the time of your appointment

At the end of the telephone visit, we will:

• Mail you your follow up appointment (if it is needed)
• Send you a new blood test request sheet (if is is needed)
• Order any medical imaging or consults to other specialties (if it is needed) and mail you a copy
• Send in any prescription renewals to the fax number you give us

How to contact the clinic:

RVH Glen site:

Tel: 514-934-8224 and then select options 2-4-2 (for English) and 1-4-2 ( for French).

MGH:

Tel: 514-934-1934 (44760) 

To fax a consultation request: 514-934-4404

Thank you for your patience. We share your concerns during this difficult time.