COVID-19 Frequently asked questions
COVID-19 Useful links
Guidelines for families returning home with a diagnosis of suspected or confirmed COVID-19 infection
- Coronavirus disease (COVID-19) in Québec
- Situation of the coronavirus (COVID-19) in Québec
- Info-Social Information Line 811
- COVID‑19 information line, Monday to Friday, from 8:00 a.m. to 6:00 p.m.: 1 877 644‑4545
- Santé Montréal : Coronavirus COVID-19
- COVID-19 – Publication du Guide autosoins (available in french)
- Directives cliniques aux professionnels et au réseau pour la COVID-19 : New, regularly updated MSSS site for health professionals containing the latest ministerial orientations and directives.
- Novel Coronavirus infection: Frequently Asked Questions (FAQ)
- Government of Canada COVID‑19 information line: 1 833‑784‑4397
Travel Advice and Advisories
When you speak from the heart, you use the language of CHAMPIONS. Jaclyn Stevenson, an occupational therapist, faced a language barrier with a patient on the COVID unit and reacted in a truly beautiful way. Colleague Kendra Berry saw what happened and was moved to write about it in an email to their mutual colleagues and supervisors:
“Today I witnessed something beautiful and heartwarming that I wanted to share. Jaclyn was performing a swallowing eval with a pt on the covid unit. There was a language barrier, so Jaclyn contacted the family and placed them on speaker phone. I believe this was the first contact that they had with the patient Their voices were filled with love, gratitude and relief. It brought tears to my eyes. Jaclyn, you gave them such a gift. On each of your units, your gestures are having positive impacts on patients and their families...”
Expect the unexpected. This mantra has allowed each member of the Intensive Care Unit (ICU) at the Royal Victoria Hospital (RVH-MUHC) to become the resilient people that they are. The past few weeks have thrown many challenges their way: new hires, more training and a complete revamp of the unit’s design. In spite of all that, in many ways, the team feels closer than before.
"From physicians to respiratory therapists, everyone came together," says Sylvie Ampleman, nurse manager of the RVH ICU. "It makes me very proud of my team."
Within the McGill University Health Centre (MUHC), staff have been redeployed to meet the demands of COVID-19. Over the last few weeks, Dr. Kevin Schwartzman, director of the Division of Respiratory Medicine at the MUHC, and his colleagues have been devoted to ramping up capacity--in part by converting part of the Centre for Innovative Medicine at the Glen, a space usually reserved for research, into C4, a unit dedicated entirely to caring for patients with COVID-19...