Welcoming all healthy expressions of sexuality

Sexual identity centre offers patients a safe place to discuss their sexual identity and orientation

Since it opened in 1999, the award-winning McGill University Sexual Identity Centre (MUSIC) of the McGill University Health Centre (MUHC) is the only psychiatric clinic in Quebec that offers a wide range of specialized psychotherapy services tailored to lesbians, gays, bisexuals, trans and queer people —those who don’t define themselves with heterosexuality or any of the previous categories. This population, also known by the acronym LGBTQ, contacts the clinic to get help dealing with sexual identity issues and the mental suffering caused by discrimination.

Richard Montoro and Marsha Kagan
Dr. Richard Montoro, psychiatrist and co-director of MUSIC
This is a unique center. People come from all over Montreal and from places as far away as the Northwest Territories for a consultation with us. It makes a big difference in the lives of patients who otherwise wouldn’t be getting these kinds of services.

Marsha Kagan, secretary
It’s important that patients don’t feel judged when they come here, we have to be open minded and accepting of diversity.  My role is to greet patients in a friendly way – whether it’s in person or on the phone – and to keep their information confidential.

“In our society, being gay or transgender is still seen as not being as good as being straight. Homophobia doesn’t happen once every other week. It happens every day,” says Psychiatrist Dr. Richard Montoro, co-director of the clinic, which is located at the Montreal General Hospital. “It comes from strangers and even from people you love and should be able to trust. That can lead to low self-esteem, anxiety, depression and suicidal thoughts, and that’s why our clinic exists.”

A trusting relationship is at the heart of any successful psychotherapy treatment, says Dr. Montoro, so it’s important that all members of the clinic – nurse, secretary, counsellors and interns – strive to create an environment where patients feel safe to be who they are.

“Members of the LGBTQ population face particular challenges that make it more difficult to establish trusting relationships, including with healthcare providers,” explains Psychiatrist Dr. Karine Igartua, co-director of the clinic. If you are black or Jewish, chances are, so is your family. Because your parents belong to the same minority, they will have experience dealing with prejudice and can teach you how to fight off anti-Semitism or racism. But for LGBTQ people, it’s more complicated. Most parents are heterosexual and have not had to deal with homophobia; they may even have homophobic attitudes themselves, so home isn’t necessarily a safe place to be.”

Since family support is so crucial to the mental health of sexual minorities, the clinic also offers support to parents and spouses who have difficulties adjusting to their loved ones’ new sexual orientation or gender identity. 

Exploding the gender binary 

Throughout the years, MUSIC’s clientele has changed, following the evolution of western society, explains Dr. Igartua. “Fifteen years ago we used to treat patients who were having trouble coming out as gay or lesbian. Nowadays, social acceptance of gays and lesbians has made it easier for the average Quebecer to come out and therefore not to need psychotherapeutic support during the process.  We now see a different clientele:  immigrants and refugees from diverse cultures and religious faiths where the taboo around diverse forms of sexuality is still very strong.  We also see more young people questioning the concept of gender entirely.  Some are transitioning from male to female or vice-versa, and others don’t recognize themselves in either sex. Some people are gender creative and blast gender norms. Patients may come in with a purposeful mix of male and female characteristics. This a very new field and there are still so many unknowns. To be able to help patients achieve a happy sense of their gender is challenging, exciting and rewarding!”

Drs. Igartua and Montoro would like to expand clinical services by establishing more formal collaborations with other services and institutions, and with the addition of a psychologist, which would allow the clinic to offer more psychotherapy groups. Moreover, they hope to see the clinic continue to evolve as an academic centre, conducting research, drawing expertise from different specialties and training other professionals.

“We’re physicians, so our primary goal is to treat people who are ill,” says Dr. Montoro. “However, we work towards the ultimate goal of helping society be more equitable with the LGBTQ population.”

Karine Igartua, Vicky Rochon           Evelyn Andelfinger, Laura Copeland

Dr. Karine Igartua, psychiatrist and co-director of MUSIC 
We are at the cutting edge of treatments for the transgender population. Our expertise with sexual identity issues attracts trainees from all over the world – Australia, Great Britain, Belgium, Pakistan and Peru. They in turn, bring an international perspective to our work. 

Vicky Rochon, nurse clinician 
Being the first human contact for our clinic, I cannot overemphasize the importance of a non-judgmental and calming approach to help our patients – who tend to be quite anxious about accessing medical and psychiatric care – to feel as much at ease as possible. I am sometimes the first person they have ever talked to about their sexuality. In addition to gathering information about their situation over the phone, my role is to make them feel secure enough to be able to take the next step and consult in person. I also very much enjoy working on assisting the families, especially of our transgender teenagers, to cope as well as possible with their own challenges.


Evelyn Andelfinger, intern, Couple and Family Therapy
As a student of McGill’s new master program in Couple and Family Therapy, I think it is important to get to know the specific needs and difficulties that affect the LGBTQ population and their families and to gain this experience as a therapist. I hope my clinical work contributes to the well-being of the clinic's patients as well as to my future clients.  As an intern, I appreciate the quality of the training offered at MUSIC as well as the open and individual approach by the two directors of the clinic. 

Laura Copeland, intern, Counselling Psychology
As a Ph.D. student in Counselling Psychology at McGill University, my research focuses on gender creative children and their families.  I am able to use my understanding of current research in this area to inform my work with clients.  Moreover, the open climate at MUSIC supports the sharing of knowledge and skills amongst our interdisciplinary team that positively impacts patient care.  

An award-winning clinic

Next April, Drs. Igartua and Montoro will receive the May Cohen Equity, Diversity, and Gender Award from the Association of Faculties of Medicine of Canada (AFMC), in recognition for the outstanding achievement of MUSIC in improving the gender equity environment in academic medicine in Canada.

“This award is a wonderful recognition,” says Dr. Igartua. “It shows that the clinic is valid and important not only for patients and families, but also for students and residents. We have contributed to making gender equity and diversity more acceptable within our department.”

This isn’t the first time the clinic’s relevance and expertise has been recognized. Drs. Igartua and Montoro received the Innovation of the year 1999 Award from the Association des médecins psychiatres du Québec (AMPQ), and in 2006, the Alliance for the Mentally Ill (AMI-Quebec) awarded both doctors the Exemplary Psychiatrist Award for their outstanding clinical work.


From left to right: Evelyn Andelfinger, Laura Copeland, Dr. Richard Montoro, Dr. Karine Igartua, Vicky Rochon, and Marsha Kagan.

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