I received a reminder slip in English confirming my appointment. How can I go about ensuring my file and further communications are in French?
Question: I received an electronic appointment slip in English by email confirming my appointment at the Bone metabolism Clinic. How can I go about ensuring my file and further communications are in French?
Answer: Every patient has the option of receiving communications in French or English. When booking an appointment by phone, please specify your preferred language with the agent. If you receive an appointment slip by email and would like to switch the language to French or English, simply reply to the email asking that the language be changed.
At admitting when you get your hospital card, the language you speak in is kept on record.
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