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HOP Lachine! The ambassadors' voice

During the five planning workshops, the ambassadors of the HOP Lachine! project worked with patient representatives, members from management and administration, both from the MUHC and Lachine Hospital, and with a team of facilitators. They helped define the vision and guiding principles of the project, trace the ideal trajectory of care for patients and determine proximity links between clinical areas.

A video featuring these dedicated ambassadors was shared on the MUHC Facebook account. Here are what a few of our HOP Lachine! ambassadors had to say about the project as well as some of the feedback we received.

Dr. Laurie Musgave


Christian Machuca and Benoît Charrette


Marie-France Hénault

List of ambassadors

Shari Beharry



Benoit Carron

Chirurgie d’un jour, Bloc opératoire (BO), Salle de réveil

Day surgery, Operating room (OR), Recovery room

Benoit Charrette

Coordinateur technique
Biologie médicale

Technical coordinator
Medical Biology

France Favreau

Assistante chef technologue
Cardiologie, Électrophysiologie médicale

Assistant chief technologist
Cardiology, Medical Electrophysiology

Marie-France Hénault

Assistant technique

Technical assistant

Christian Machuca


Assistant infirmier chef
Urgence, Soins intensifs

Assistant nurse manager
Emergency, Intensive Care

Dre Laurie Musgrave

Soins palliatifs

Palliative Care

France Nadon

Conseillère en soins, Prévention des infections

Infection Control Nursing Counsellor

Victoria Nelia

Préposé aux bénéficiaires
Chirurgie d’un jour, BO, Unité de retraitement des dispositifs médicaux (URDM), Endoscopie

Patient attendant
Day surgery, OR, Reprocessing of medical devices, Endoscopy

 Lise Pelletier

Assistante infirmière-chef, BO

Assistant nurse manager, OR

Marie Plamondon

Assistante infirmière chef

Assistant nurse manager

Marie-Claude Trudel

Technologie biomédicale et équipements

Biomedical Technology and Equipment