MUHC Philips recall registration form - Thank you

If you consented to having your information shared, your MUHC respirology team will be informed and your doctor may contact you.

You will be contacted by email when more information is available. 

 

What to do in the meantime

  1. Continue using your machine
  2. Stop using ozone or UV light cleaning products to clean your equipment.
  3. Follow the manufacturer’s cleaning instructions (see instructions below).
  4. Register your machine(s) on the recall website: philips.ca/healthcare/e/sleep/communications/src-update  
    • Enter the serial number of your machine
    • The website will give you up-to-date information on the status of the recall and how to access the permanent solutions or fixes that will be put into place to solve this problem.
    • Call 1-877-907-7508 if you cannot visit the website.

 

 

Cleaning your CPAP or BiLevel PAP equipment: For All Patients

If you are continuing to use your CPAP or BiLevel PAP machine or using a replacement, it is important to clean it regularly so that it works well. Below are cleaning instructions to follow:

Soap

Do

Don’t

·         Use a mild, non-lotion detergent.

·         We recommend a dishwashing detergent like Ivory Clear, Palmolive, or Dawn.

·         Baby shampoo also works very well.

·         If you are admitted to the hospital, it is OK to use hospital hand soap from the dispenser.

·         Do not use soap or strong dishwashing detergents such as Sunlight.

·         Avoid detergents with strong perfumes or dyes.

·         Do not use ozone or UV light cleaning products to clean your equipment.

 

Water for night use

When you use your equipment, use demineralized or distilled water in your humidifier. If you are admitted to the hospital, it is OK to use sterile water.

 

Cleaning schedule

 

Daily

Weekly

Monthly

Yearly

Mask Cushion

Wipe with wet washcloth.

Take apart and wash in a clean sink with warm soapy water.

 Rinse and let air dry.

Inspect for wear and tear.

Replace as necessary.

Replace.

Humidifier Container

Empty and let air dry.

Hose

 

Dust Filter

 

Replace

Replace

Rinse (do not use soap) and let air dry.

Replace if not washable.

Machine

 

Wipe exterior with damp cloth.

 

Call supplier to get machine checked.