MUHC COVID Test Centre

Communication of your test result

While you wait for your test results, please read the Instructions for people awaiting screening or a COVID-19 test result on the Ministry of Health’s website

NEGATIVE
Result

You AGREED to receive your results by SMS (text message)

Your negative test result will be sent to you by text message. Please do not reply to this message. There will be links with public health guidelines and proof of your COVID-19 test result.

You did NOT AGREE to receive your results by SMS

A nurse will call with your result and tell you what you need to do..

POSITIVE
Result

A nurse will call with your result and tell you what you need to do.

If you have questions on your symptoms or If in doubt, call the 1-877-644-4545 hotline

 

If you have not received an SMS or a call 72 hours after your test, please call 514-934-1934 #37397 (7:30 – 15:30, 7 days a week).

72 hours after your test, if you do not receive a text message link to obtain proof of your test result, you can make a request by email to the MUHC Medical Archives at [email protected]

  • • Indicate on the subject section of the email "Request for proof of negative COVID-19 test result: First Name Last Name, date of birth
  • • Please include your name or your child's name, date of birth, and health care card number and hospital card number.

A member of the medical Archives team will respond to you within 24 to 72 hours by e-mail.

Refer to these instructions for the person who is awaiting a test or test result for COVID-19.

  1. You have COVID-19 symptoms or have presented in the last 10 days;https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/instructions-for-people-with-covid-19-symptoms-who-are-waiting-to-either-be-tested-or-for-a-screening-test-result/
  2. You have been flagged by public health as having been in contact at moderate or high risk with a case of COVID-19; https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/instructions-for-people-who-have-been-in-contact-with-a-confirmed-case-of-covid-19/
  3. You have returned from a trip outside the country; https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/instructions-for-travellers-covid19/#c58168