Montreal Neurological Hospital
3801 University Street
Montreal, Quebec H3A 2B4

(514) 934-1934

The Montreal Neurological Hospital is a unique academic medical centre dedicated to neuroscience. Here, multidisciplinary teams of basic and clinical scientists generate fundamental information about the nervous system and apply that knowledge to understanding and treating neurological diseases.

The Neuro will eventually relocate to the Glen site in the future. Until then, it will continue providing safe and high-quality patient care and conducting world-class research at its current site on University Street.Find out more about the Neuro by visiting their website at theneuro.ca.

 

Services offered

Programs

Amyotrophic Lateral Sclerosis

Neuro-Oncology

Cerebrovascular Disorders

Pain syndromes of the central and peripheral nervous system
EpilepsySecondary and Tertiary Stroke Care

Movement Disorders (ex. Parkinson’s Disease)

Traumatic Brain Injury

Multiple Sclerosis

 

Research Institute

Helpful Information

The main entrance of the hospital is at 3801 University Street, located north of Pine Avenue. Cars or taxis may drive up to the main entrance and drop off passengers.

Click to see the MNH hospital map.

AccessabilityHandicap Access

Handicap entrances are north of the main entrance on University Street, or through the ambulance entrance at the rear of the hospital.

Bus and Metro

The nearest metro station is McGill on the green line, which is located at the corner of University Street and de Maisonneuve Boulevard. It will take you approximately 20 minutes to walk from the McGill Metro station to the main entrance of the hospital.

Convenient bus numbers and bus stops are: The most convenient bus route is the

  • #144. Exit at the stop on Pine Avenue and University Street
  • # 535 at Parc Avenue and Prince Arthur Street
  • #107 at Pine Avenue and Doctor Penfield Street
  • #24 at Sherbrooke Street and University Street.

Parking

Parking near the hospital is limited. There is a parking lot north of the main entrance on University Street, where the rates are posted. Weekly and monthly permits are available for visitors/patients from McGill University (514-398-4559). There are also a few handicap spaces available off University Street through the ambulance entrance, just south of the main entrance.

Reserved areas and signage must be respected at all times. Individuals who do not respect the No-parking signs may be ticketed or have their car towed.

Admission Date and Time

The Admissions Office (514) 398-1900 will try to let you know in advance of the day and time you will be admitted. In some cases, your admission date could be delayed on short notice. Upon arrival, you should register with the Admissions Office, 165C on the ground floor near the Information Desk, and have a hospital card made (if you don’t already have one).

Please follow any pre-operative instructions that may have been given to you. 

What to bring

Although the hospital provides hospital gowns, you may feel more comfortable in your own pyjamas/clothing, housecoat, and slippers/shoes. You should bring a toothbrush, toothpaste, tissues, shaving items, soap, skin lotion, sanitary supplies and other personal-care articles. Since storage is limited, you are asked not to bring large suitcases.

Please bring all medications that you are taking. This will ensure that the admitting physician or nurse can verify the exact medication and dose that you have been prescribed.

You should also bring your valid Medicare card and Neurological Hospital card. If you do not have a Montreal Neurological Hospital card, the Admissions Office staff will make one for you. 

Consent

At the time of admission, you will be asked to sign a general consent form for treatment and tests. For patients under the age of 14 years, the person with parental authority will be asked to sign on the patient’s behalf. For patients who are incapacitated, the curator, spouse, tutor or close relative may sign the consent form. For further information, contact the Social Service Department ((514) 398-1916) or the office of the Public Curator (514) 873-4074.

At the same time, you will be asked whether or not you agree to release medical information to your insurance company and/or to referring doctors, hospitals or clinics. You can choose not to release information outside the hospital. Please be assured that the refusal to release information will in no way influence the quality of the treatment you will receive.

Cafeteria

The Café Neuro coffee shop (514-398-1926) is located on the third floor and sells meals and snacks. It is open to patients and visitors during the following hours:

  • 7 a.m. to 7 p.m., Monday to Friday
  • 7 a.m. to 7 p.m., Saturdays, Sundays

A cafeteria and vending machines are available at the Royal Victoria Hospital. They are accessible via the third-floor bridge connecting the Montreal Neurological Hospital with the Royal Victoria Hospital.

Visiting hours

Regular visiting hours are from 8 am to 9 pm. These hours may be modified based on a specific patient population or nursing unit’s needs. 

Visiting guidelines 

The goals of MUHC visiting guidelines are to ensure that our patients receive the best balance of rest, care and support. The patient and family are considered partners in care. The patient will identify their family or significant support.

It is important for the healthcare staff to be able to provide care while maintaining a supportive and comfortable environment for patient and family. The number of family members and visitors in the room is dependent upon the condition and of the patient(s) in the room. Guidelines for the presence of family and visitors will be flexible and will respond to the preferences and changing needs of the patient. 

In some circumstances, an individualized visiting plan may be developed to respond to the needs of a specific patient and family or a safety-related concern. It will be developed collaboratively with patient, family and clinical staff.

Visitors are guests of the patient. Regular visiting hours (which do not apply to family) are from 8 a.m. to 9 p.m. This may change based on patient/nursing needs. Children under the age of 12 must be accompanied and supervised by an adult. For the patient’s privacy, visitors and family may be asked to leave the patient room for a short period of time.

Speak to the patient’s nurse about facilities available for staying overnight

By following these simple rules you will help promote patient healing and recovery:

    • Wash hands before and after visiting patients 
    • Respect the posted Infection Control Signs on patient room doors
    • Respect restricted visiting rights. This normally occurs during an outbreak of a contagious illness.
    • Do not touch patients’ wound coverings, tubing or equipment at bedsides 
    • Do not visit if sick with fever, cough, diarrhea or rash 
    • Ensure our belongings are locked or with you at all times.  The hospital is a public place and staff cannot be held accountable if items are stolen

Mutual respect between family, visitors and healthcare staff is essential. Courteous and respectful behaviour is a requirement.

Telephone: Main Line:(514) 398-6644 
Information and long-distance assistance: (514) 398-5542
Accounting Office Inquiries: (514) 934-1934 local 42732 
   Payment:(514) 934-1934 local 34627 
   Office of the Patients’ Cashier:Royal Victoria Hospital Main Floor near the Information 
   Desk Admissions Office:(514) 398-1900, Room 165C
Café Vienne:, 3rd floor (514) 398-1926
InfoNeuro: Neuro-Patient Resource Centre: (514) 398-5358, Room 354 
Laundry Service (private):(514) 903-4352
Lost and Found:(514) 398-5542
Neuro Development Office Donations:.(514) 398-1958
Neurological Day Centre:(514) 398-1986, Room 238 
Ombudsman:(514) 934-1934 local 44285 
Parking Office:(514) 398-4559
Pastoral Service:(514) 934-1934 local 34163
Patients’ Committee:(514) 934-1934 local 31968
Security Services:

 

(514) 398-5542
Social Service Department:(514) 398-1916
Volunteer Group: Friends of the Neuro:(514) 398-1923
Wards: Intensive Care Unit: (514) 398-1921 4th Floor 
   South:(514) 398-1984 
4th Floor North-East:(514) 398-1985
  3rd Floor Neurosciences :.(514) 398-1983 

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