Protecting our patients

Our patients are our raison d’être. The MUHC has a number of services put in place to ensure that their dignity, their autonomy, their safety and their needs (cultural and linguistic included) are respected and upheld during each visit and throughout treatment.

Ombudsman

Here to assist patients and their families to resolve complaints or areas of dissatisfaction. [Read more]

Patient Code of Ethics

The MUHC has adopted a Code of Ethics to affirm the fundamental rights of our patients. [Read more]

The Patients Committee

This is a dedicated group of elected patient representatives helping those who use the MUHC hospitals, clinics and services. [Read more]

quality and safety

Patient Safety and Quality

At the MUHC, patient safety and quality are paramount when it comes to health care. [Read more]