Endoscopy Department at the Royal Victoria Hospital

I am writing to commend the Endoscopy Department at the Royal Victoria Hospital, following my colonoscopy on the morning of January 10, 2014.

From the moment I entered the Endoscopy Department, I was treated with courtesy and kindness, and I noticed that patience and friendliness was extended to every person coming in for a procedure.

After arriving back home, I experienced severe pains and cramps, so much so that I felt compelled to call the department. The nurse who answered, patiently advised what to do, and the pain eventually dissipated.

Later, the nurse called back to check on how I was feeling. This concern was completely unexpected, and it was heartwarming.  Such a gesture reflects so very positively on the Royal Victoria Hospital.

With sincere thanks,
Anonymous