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Dossier Santé Québec

Welcome to the Dossier Santé Québec user site of the McGill University Health Centre (MUHC)

OPERATION TO REPLACE DSQ ACCESS DEVICES

At the request of Dossier Santé Québec (DSQ) authorities, a massive operation to replace DSQ access devices took place across all MUHC sites between September 26 and October 27, 2016.

If you still have an older generation key, note that it may no longer work after the new security rules come into effect in December. A few kiosks have been added for those who were not able to take advantage of the first kiosks.

WHAT TO BRING?
  •   Your current access device.
  •   Two pieces of identification, including one with a photo.

    Note that the MUHC ID card will not be accepted. Click here for the list of all identity documents that will be accepted.

Please read the sections below for more information about the DSQ and the large-scale devices replacement operation.

THE DOSSIER SANTÉ QUÉBEC

The Dossier Santé Québec (DSQ) is a tool that allows doctors and other health professionals to access essential health information, providing rapid patient management and ensuring quality monitoring.

 
How does the DSQ work?

The DSQ enables the collection and conservation of certain health information. Authorized health professionals can consult this information using their regular tools or the DSQ Visualizer.
This health information is complementary to that stored in local files at healthcare institutions, private medical clinics, and community pharmacies.
Wherever they are in Québec, health professionals can consult the DSQ in order to treat patients faster and more efficiently.

Available information

The DSQ contains the following information:

  • the prescription medications of over seven million Quebecers (all community pharmacies are now part of the DSQ);
  • 99% of test results from public laboratories;
  • 65% of exams performed at public medical imaging clinics.

The health information from private laboratories and medical imaging clinics will be added gradually to the DSQ.

 

Which clinical fields are not yet covered? Immunizations, hospitalization summaries, allergies and intolerances.

REPLACE YOUR ACCESS DEVICE

Why do I need to use an access device?

The access device provides a very high level of security for the health information of more than seven million people.

 
Why does it need to be replaced?

The Régie de l'assurance maladie du Québec (RAMQ) is replacing your DSQ access device in order to comply with the new international computer security standards published by the National Institute of Standards and Technology.

 
Why now?

This huge operation will span several months, but your cooperation is needed as of now.
All DSQ access devices in the Québec health system need to be replaced by December 31, 2016.

 
What’s involved?

You will receive your new DSQ access device during a meeting at your workplace with a representative from the RAMQ. Click here for the kiosk schedule at the MUHC.

How long will it take?

Replacing your device should take about 15 minutes.

 
What do I need to bring?

Bring your current access device and two pieces of identification, including one with a photo. Only identity documents issued by the Canadian federal government or a provincial government will be accepted:

  • Driver’s licence
  • Passport
  • Health insurance card
  • Permanent resident card
  • Canadian citizenship certificate
  • Social insurance number
  • Immigration Record of Landing (Immigration Canada)
  • Birth certificate issued by the Directeur de l’État civil
  • Certificate of civil status issued by the Directeur de l’État civil
  • Copy of an act of birth issued by the Directeur de l’État civil
 
Will I have to replace it often?

No. You will not have to replace your new access device for at least three years.

YOUR NEW ACCESS DEVICE
 
How is it different from the old one?

Your new access device looks the same as the old one, except for the DSQ sticker on it.

 
Will it work right away?

Yes. Your new access device will work immediately.

As needed, you can contact your technical support centre for assistance or to report any problems.

 
Can I use it from anywhere?

Yes. You can use it wherever you practice, provided your workstation is configured for the DSQ.

As needed, you can contact your technical support centre for assistance.

YOUR SELF-SERVE PORTAL
 
What is the Self-serve Portal?

The Self-serve portal (Portail libre-service), available only with your new device, contains new features, such as the option to replace a forgotten password, unlock your device yourself, or change your password.

 
How can I access the Self-serve Portal?

Once you receive your new device, you can send an email to the following address to request the link to the Self serve portal: [email protected]. You will instantly receive a reply containing the link to the portal, which will first take you to the security questions page. You will then have access to the different features of the portal, as well as a reminder page on how to use it.

 
Why answer the security questions?

These questions will give you access to the new features of the Self-serve Portal. Answer them as soon as you receive your new device!

SOME BENEFITS OF THE DSQ
 
The DSQ allows you to:
  • Consult your patients’ medical information at each visit;
  • Provide better patient management and follow-up;
  • Access information quickly;
  • Consult the results of exams requested by another health professional;
  • Use the electronic prescribing feature.
TRAINING MATERIAL
 
Is there training material on the DSQ that I can consult?

Yes. Your local application provider will give you access to information on the features of the DSQ. As needed, you can contact your provider’s help desk for assistance.

Checklists and training videos on the DSQ Visualizer are available at:
www.ti.msss.gouv.qc.ca/DSQ-Documents-de-soutien.aspx

 
GENERAL INFORMATION
 
Where can I find more information?

For more information, visit  www.dossierdesante.gouv.qc.ca