Frequently Asked Questions

The New MUHC

What is the New MUHC?

Many of our facilities were built more than a century ago and no longer meet the needs of a modern hospital. The New MUHC is the redevelopment project that will create leading-edge facilities where compassionate care, excellent teaching and groundbreaking medical research are fully integrated across each of our missions and departments. Across the New MUHC facilities: Glen Site, the Montreal General Hospital and the Lachine Hospital, all patients will benefit from individual rooms with private bathrooms designed to encourage the healing process and enhance the patient and family experience. The New MUHC will literally change health care for generations to come

Why is the MUHC consolidating its activities onto three sites?

MUHC activities are currently spread across six different sites, and its facilities can no longer keep up with modern medicine and science. In 2003, the Government of Quebec asked the MUHC to maintain a hospital open in downtown Montreal. The MUHC chose the Montreal General Hospital (MGH) as it is the most recent of all the MUHC’s adult care buildings, and as it is the only adult trauma care centre downtown. In 2008, the MUHC incorporated the Lachine Hospital into its organization, with the intent of maintaining it as a community hospital. Therefore, by consolidating the MUHC’s activities on the Glen Site, the MGH and the Lachine Hospital and by putting as many related services as possible at each site, the MUHC can improve the delivery of patient care. This vision will also develop synergy between clinicians and researchers.

How will the new design improve patient care?

The New MUHC will transform healthcare for generations to come by: 

  • Making patients and families the focus of our activities 
  • Concentrating our expertise on three exceptional sites 
  • Caring for hospitalized patients in private rooms 
  • Allowing friends and family members to become involved in the care process 
  • Promoting interdisciplinary work 
  • Creating healing environments that are respectful of the environment 
  • Promoting close ties between research and patient care 
  • Integrating teaching activities into the treatment process 
What will the facilities look like?

Our architects and designers were asked to create an environment that promotes healing for our patients and their families while creating an efficient and inspiring work environment for our employees.

How will the new concept better suit health professionals and care staff?

The project will benefit our healthcare professionals and employees thanks to:

  • Patient rooms equipped with work spaces 
  • The latest in medical care and technology 
  • A design that encourages and facilitates interdisciplinary collaboration 
  • Services such as daycares, cafés, and other commercial space 
  • Gardens and terraces that reduce stress 
Can family members stay overnight at the hospital?

Yes. Each single-patient room will have a family corner where family members and friends can sit down, eat, and even spend the night, which will increase patients’ feelings of comfort and safety.

Where will pediatric care be delivered?

The new Montreal Children's Hospital will be built on the Glen Site.

How much will the New MUHC cost?

The Quebec government has earmarked $2.355 billion for the New MUHC.

How will the organization of outpatient services be different at the new hospital?

We will be using a modular approach, providing flexible spaces, integrated information systems and immediate adjacencies to laboratory, pharmacy and imaging services. The centralized, patient-centered location was planned in collaboration with consultants with extensive health care expertise and is in line with many ambulatory care settings being planned across North America and in Quebec

What is the plan for the Neuro?

After a thorough analysis by all partners, the MUHC, McGill University and Neuro administration have agreed on two key points in planning the institution’s development:

  • Keeping the MNI and the MNH together on one site is key to allowing the Neuro to build upon its internationally-renowned reputation for excellence.
  • The Glen is the preferred location for ensuring the Neuro’s success and growth. 

We will work with our partners to refine the requirements for this scenario to unfold. There are many steps yet to come before we can communicate further regarding these plans.

Will there be future expansion?

The MUHC’s Glen Site uses about 2/3 of its 43 acre property. The MUHC intends to build some of its future expansion there.

What will happen to the MUHC’s existing facilities?

The Royal Victoria Hospital, the Montreal Chest Institute and The Montreal Children's Hospital are part of the city’s heritage and are strategically located in the downtown core. The reuse process involves provincial and federal legislation as well as municipal regulations and involves major stakeholders including the Québec government and the City of Montreal. We are very sensitive to the various stakeholders concerned and recognize the importance of engaging all the right individuals in these discussions. To date, our focus has been on obtaining approvals for the redevelopment project but in the coming months and years we will be looking closely at reuse. It is to our advantage to dispose of the buildings as close to our move date as possible in order to minimize carrying costs.

There is a formal process set out for the reuse of public health sector properties that we must follow:
1. The Ministry of Health and Social Services is the first in line to have the chance at using the buildings for other health sector uses.
2. Offer the property to other ministries.
3. Offer it to other potential buyers in the public sector.
4. If no public buyer can be found, entertain bids from the private sector.

With this in mind, we have had preliminary discussions with government representatives at various levels. Talks are on-going with our partner McGill University, in regards to the reuse of the Royal Victoria Hospital, as well as with CSSS de la Montagne in regards to the reuse of the Montreal Children’s Hospital, both interested public entities close to the purpose of our mission.

What is The Best Care for Life Campaign?

As part of our partnership with the Government of Quebec the MUHC has agreed to raise $300 million towards the New MUHC. The Best of Care for Life Campaign (which includes The Best Care for Children Campaign) is a joint campaign of all of our foundations.  Please inquire how you can help provide The Best Care for Life by clicking here.

How will the MUHC ensure that its campuses become an integral part of their neighbourhoods?

For years, the MUHC has maintained close ties and open communication with the Montreal community. In November 2004, we confirmed our commitment to the neighbourhoods surrounding the Glen Site by signing the Inter-Neighbourhood Coalition agreement. This agreement not only ensures open dialogue with the community but also promotes potential employability, environmental protection, economic development and accessibility. The MUHC is also supporting a research group subsidized by the Community-University Research Alliance (CURA) that is headed by McGill University, which is looking at how the project can contribute to community building.

The MUHC has also participated in public consultations, held information sessions and offered numerous presentations on both the Glen Site and Montreal General Hospital. We seize every opportunity to discuss the project with residents, merchants, community groups and various stakeholders.

Construction

When will construction finish at the Glen Site?

Our partner, Groupe immobilier santé McGill, is set to complete construction by the end of 2014. The MUHC will move its activities to the Glen in the summer of 2015after a commissioning period.

How can I offer my services or products as part of this project?

If you wish to offer your products or services within the framework of this construction project, please register in the SNC-Lavalin Supplier Registry by clicking here.

The MUHC is investing $280 million in equipment for its new sites. Within the framework of this procurement process, the MUHC will issue calls for tender on the SEAO website. If you wish to register in our directory as a supplier, please complete this form.

When will construction begin on the Montreal General Hospital?

We are revisiting plans for the redevelopment of the Montreal General Hospital (MGH). Since the zoning change from residential to institutional at 1750 Cedar has been denied, there is no value for the MUHC in pursuing the project. As such, our planners are already hard at work identifying and analysing alternative options. They will be working and consulting throughout the summer and fall, and by the end of the year we expect to be able to unveil a plan that meets the needs of the population we serve and one that is both fiscally and environmentally responsible. We should be clear that one of our planning parameters is that the MGH will remain an integral part of the MUHC, which is consistent with the Quebec Government’s 2003 request that we keep a downtown hospital open.
This being said, we have already made significant infrastructure investments at the MGH, including the modernization of our Mental Health, Gastroenterology and Cardiac Care units and the construction of a new Cardiac Electrophysiology Laboratory. We will build on these improvements, and we are fully committed to having a state-of-the-art tertiary (Level 1) trauma centre.

When will construction begin on the Lachine Hospital?

There’s a $63 million redevelopment project being done at the Lachine Hospital. Bariatric surgery has begun in a new, state-of-the-art Minimally Invasive Surgery Suite. The next project will be the construction of an extension to house a new MRI machine. The MRI will be the only one of its kind in the public sector as it will have a larger opening, adapted for obese and/or claustrophobic patients. In addition, the fact that the MRI will be supra-regional (it will service both local and out of area patients) will allow for Lachine to offer improved healthcare to the whole province. Meantime, consultations with our internal community will begin in earnest this fall in regards to the other portions of the Lachine Hospital redevelopment project.

When will the Redevelopment Project be completed?

Different phases of the project will finish on different dates, but the construction work will be carried out as efficiently and quickly as possible on the three sites. The Glen Site construction will be completed in the fall of 2014, with the hospital opening in the summer of 2015, after a commissioning period.

What impact will construction have on patient care?

All efforts will be made to minimize disruptions for patients and their families, as has been the case in the past during renovation work at our existing hospitals.

What impact will construction have on local traffic?

We are doing everything we can to minimize disruptions in the neighbourhoods by creating bypass routes, by implementing several mitigation measures and by communicating regularly with the community.

What is a PPP?

A public-private partnership (PPP) is a long-term contract under which a public body allows a private-sector company to participate in designing, constructing and operating a public project. After exhaustive studies and consultations, the provincial government decided that the MUHC’s Glen Site would be designed, built, financed and maintained through a PPP. Already widely employed in the United Kingdom, PPPs are now gaining in popularity in Canada. They provide a number of significant advantages:

  • The private partner takes on the financial risk
  • The private partner works according to a set budget and timetable
  • The private partner must assume the costs related to any financial variables, such as price increases, inflation, unforeseen construction obstacles, and major penalties in the case of delays
  • The private partner maintains the building for a period of 30 years

These factors are an incentive for the private partner to begin construction quickly, as no money is exchanged until the new institution has opened its doors. It is also in the best interest of the private partner to provide high-quality buildings and facilities given that the company must also maintain the installations. By entrusting the design, construction, financing and maintenance components to a private expert, the PPP model allows health professionals to concentrate on their first priority: patient care.

Do PPPs take longer than the traditional method?

The thorough and in-depth analysis required for a PPP often makes it difficult to get the project started quickly. Nevertheless, this long process is time well spent. Unlike a conventional public service project, which often grants a series of contracts, the PPP method grants one contract for the entire development. The Glen Site will therefore take less time overall to complete using a PPP.

Who are the private companies involved in the MUHC’s PPP contract?

The MUHC’s private sector partner is Groupe immobilier santé McGill (GISM).

When will the Shriners Hospital be built?

The Shriners Hospital is expected to be completed by the time the MUHC’s Glen Site opens. We are pleased to be collaborating with the Shriners and to be able to take advantage of our proximity to enhance pediatric orthopedic care for Quebecers.

Sustainable Development

What kind of green space will there be?

All green spaces at the new facilities will encourage relaxation and improve the healing process. As the complexes have been designed in accordance with the MUHC’s environmental policy, each site will have gardens, green spaces and an abundance of natural light.

Will there be spaces for bicycles?

The MUHC encourages its employees to use alternative modes of transportation to come to work. Staff can already use bicycle racks and other facilities. This policy will continue and be enhanced – extra bicycle racks are planned within the modernization of the Montreal General Hospital, and they are also planned at the Glen Site. Employees at the Glen Site who ride their bicycles to work will even have access to showers. Indeed employees at all our sites will be encouraged to use active and public transport.

What is being done to create environmentally friendly campuses?

The goal of the MUHC’s Redevelopment Project is to build something bigger than a health care centre, learn more at Sustainable development.